FAQ's

We're always here to help! If you can't find the answer to your question below, email us at concierge@avilabydn.com and we will get back to you as soon as possible.

 

PRESS

For all press and media inquires, please contact pr@avilabydn.com.

 

DOMESTIC SHIPPING (US ONLY)

When will my order be shipped after I've placed my order?

Your order will be processed and shipped within 1-2 business days after you have placed it.

 

INTERNATIONAL SHIPPING

 Where do you ship to internationally?

We currently offer international shipping to the following countries:

Albania, Algeria, Andorra, Angola, Anguilla, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belize, Belgium, Bosnia And Herzegovina, Brazil, Brunei, Bulgaria, Cambodia, Cape Verde, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Dominican Republic, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Polynesia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Jamaica, Japan, Kazakhstan, Kuwait, Lao (People’s Democratic Republic), Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia (Republic Of), Malaysia, Maldives, Malta, Martinique, Mexico, Moldova (Republic Of), Monaco, Mongolia, Montenegro, Morocco, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Oman, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russia, Saint Lucia, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania (United Republic Of), Thailand, Trinidad and Tobago, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, Vanuatu, Vietnam and Zimbabwe

How much is shipping and handling?

For our international orders we offer free standard shipping worldwide on orders over $250.

Orders under $250 require shipping and handling costs that will be determined as you check out.

Do you pay for duties and taxes?

We do not pay for duties or taxes. All duties and taxes are the full responsibility of the international customer. 

Prices of the duties and taxes will vary depending on the destination country.

Are duties and taxes calculated in the checkout process?

All international packages are shipped as "DDU" "duties and taxes unpaid". This means that we do not collect duties or taxes on any of our orders, they are the full responsibility of the customer when the package enters the destination country. 

 

Don't see your question here?

Send us an email at concierge@avilabydn.com and we will get back to you as soon as possible to assist you with any questions you may have. Don't worry, we take good care of our girls.